technical content.

We help you create content your customers love.

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How We Can Help

We guide technical communicators by helping them build a modern and sustainable content infrastructure, adding value for their customers and companies, and growing their careers.

Our Services

Want to level-up your content game?

Follow our customized process to create content you and your customers love.


Gap analysis and business case development

Identify the skills, processes, technology, and organizational structures you need to realize your content strategy. Have answers to your executives' questions and determine your content strategy's ROI.


Project planning
& roadmapping

Set the right expectations for phases, activities, resources, dependencies, effort, and time. Plan the roadmap of activities to move you from your current state to your future state and identify the available resources (skills, technology, and processes) needed to deliver the solutions defined in the roadmap.



Creating an information model that represents a structured, intelligent content environment is necessary as you transition away from outdated authoring and publishing environments.


Content migration
& optimization

Make sure the move to a new structured authoring environment is a smooth one. We work with you in determining the content that is best suited for migration, what should be left behind, and what needs to be re-written to better suit customer needs.



Learn the skills to make your content strategy real. Train your team in all aspects of content strategy, authoring, and delivery. Choose from pre-defined courses and bespoke workshops that help attendees acquire new skills, polish existing ones, and re-train where necessary. Our instructors are hands-on practitioners, and the top of their field.


Tools selection
& deployment

Choose the right solution for your enterprise and roll it out successfully. In the technology acquisition phase, Ryffine guides you as you evaluate and select the best technical solution to support development, management, and delivery of your content.


Delivery framework

Provide your customers with state-of-the-art content delivery. Ryffine develops high-quality, modern, and flexible transformations that assemble your content into customer-facing deliverables styled according to your corporate standards in all languages.

Meet The Team

We guide technical communicators by helping them build a modern and sustainable content infrastructure, adding value for their customers and companies, and growing their careers.

Frank Miller Ryffine


President & Founder

An industry thought-leader whose career has focused on leading enterprise client engagements and building an information development community, Frank has been involved in dozens of successful DITA implementations.

In addition to partnering with many leading names in the information development and content management spaces, Frank enjoys sharing his insights on trends and facilitating the adoption of best practices throughout the community.


Sr. Consultant

When not escaping to his favorite fly fishing spots in Pennsylvania and Colorado, Bill specializes in minimalism, user-centered design, and information modeling for single-sourcing and migration to DITA.

He draws on over 25 years of experience in developing and managing information and leading innovative global teams.

Bill Gearhart Sr. Consultant


Project Manager

As a certified Project Management Professional (PMP), Teresa leads Ryffine's PMO. She began her career as a technical writer working on a wide range of products, but then discovered her passion for a well-planned and expertly executed project, and moved into a project management role.

Teresa loves kicking back with a good book, playing Pokemon and Paw Patrol with her two boys, and cuddling with her Labradoodle.

Reach Out

Contact Us



(720) 339-3535


Ryffine helps technical communicators improve the way they develop, manage, and present their content.