Who We Are

Ryffine helps technical communicators improve the way they develop, manage, and present their content.

Why Ryffine

  • We have over 20 years in the industry
  • We have proven implementations and migrations under our belt
  • We work with industry leading organizations


Meet the Ryffiners

Frank Miller

An industry thought-leader whose career has focused on leading enterprise client engagements and building an information development community, Frank has been involved in dozens of successful DITA implementations.

In addition to partnering with many leading names in the information development and content management spaces, Frank enjoys sharing his insights on trends and facilitating the adoption of best practices throughout the community.

Frank Miller

Bill Gearhart

When not escaping to his favorite fly fishing spots in Pennsylvania and Colorado, Bill specializes in minimalism, user-centered design, and information modeling for single-sourcing and migration to DITA.

He draws on over 25 years of experience in developing and managing information and leading innovative global teams.

Bill Gearhart

Teresa Acob

As a certified Project Management Professional (PMP), Teresa leads Ryffine’s PMO. She began her career as a technical writer working on a wide range of products, but then discovered her passion for a well-planned and expertly executed project, and moved into a project management role.

Teresa loves kicking back with a good book, playing Pokemon and Paw Patrol with her two boys, and cuddling with her Labradoodle.

Teresa Acob

Worldwide team


What clients say

We’ve managed to hit the proverbial gold with the fine people at Ryffine. Everyone we have worked with was a fully engaged expert in the field and helped us immensely through every phase of the project. 

Vlad Khanin

NextGen Healthcare


What we do

Follow our customized process to create content you and your customers love

Gap analysis & business case development

Project planning & roadmapping

Information design

Content migration & optimization

Authoring training

Tools selection & deployment

Delivery framework development

Want to improve
your content?